To receive your gifts in time for Christmas, place your order by 4th December (outside Europe), 8th (to Europe), ​12th (to UK)​​.

Returns and Exchanges

We gladly accept returns and exchanges by mail. Merchandise is eligible for return or exchange within 30 days of delivery and must be in original condition, unworn, unwashed and with all tags, packaging and labels attached. 

 

Instructions for Returns & Exchanges in Store
Bring the packing slip you received with your order and the item(s) you wish to return or exchange to the Shopwarriorcats.com

 

Instructions for Returns & Exchanges by Mail
1. On the back of your packing slip please note which of the following apply I would like to return, please refund I would like to exchange for the following items: If an exchange is not available, please refund 2. Can’t find your packing slip? Include a note with your full name, order number, email address and selection(s) from step one. 3. Securely package your item(s) using original packaging if possible. 4. Select a carrier (USPS, FedEx, UPS, etc.) that provides a tracking number and pay all shipping fees. 5. Ship to the following address:

WarriorCats
Event, Unit 11, The Edge, Humber Road, London, NW2 6EW

 

Damaged or Defective Merchandise
If your return or exchange is the result of an error on our part please email us. We will provide a prepaid shipping label if incorrect items or sizes were shipped or merchandise has a manufacturer defect or damage sustained during shipping.

 

Processing Times
Returns or exchanges submitted by mail will be processed within two weeks of delivery to the warehouse.

Return refunds are issued in the form of payment originally used when your order was placed. Once issued, the refund will typically appear on your billing statement within 7-10 business days.

Exchange item(s) will be sent to the shipping address originally provided when your order was placed. When your exchange is shipped, an email with tracking information will be sent to the email address provided when your order was placed.

SIZING CHART

 

Adult T-Shirt

S

M

L

XL

2XL

3XL

Chest (Inch)

34-36

38-40

42-44

46-48

50-52

54-56

Chest (cms)

86-91

97-102

107-112

117-122

127-132

137-142

Length (Inch/cms)

28/71

29/74

30/77

31/79

33/83

34/85

 

Adult Hoodie
S M L XL 2XL  3XL
Chest to Fit 102cm 112cm 122cm 130cm 138cm    
146cm
Garment Length 67cm 70cm 73cm 76cm 79cm 82cm
Sleeve Length 59cm 61cm 62cm 64cm 65cm 67cm

 

Adult Sweatshirt S M L XL 2XL
Chest to Fit 104cm 112cm 120cm 128cm 136cm
Body Length 69cm 72cm 75cm 78cm 81cm
Sleeve Length 67cm 69cm 70cm 72cm 73cm

Youth T-Shirt XS S M L XL
Length 45cm 49cm 54cm 58cm
63cm
Chest 66cm 72cm 78cm 84cm
90cm
Fits Ages 3-4 5-6 7-8 9-10
11-12

 

Youth Hoodie XS S M L XL
Chest 80cm 86cm 90cm 96cm 100cm
Length 43cm 53cm 57cm 61cm 65cm
Fits Ages 3-4 5-6 7-8 9-10 11-12