Please be aware that due to Covid 19 and restrictions of movement, shipping may be subject to delays.

Returns Policy

We gladly accept returns by mail. Merchandise is eligible for return within 28 days of delivery and must be in original condition, unworn, unwashed and with all tags, packaging and labels attached. Please note, we do not accept exchanges, please return your item for a refund and place a new order for your desired item.

  

Instructions for Returns by Mail

  1. To return an item, please enclose the packing slip in with your purchase and clearly mark the reason for your return. Simply return your parcel to the post office making sure to get a proof of postage.   
  2. Can’t find your packing slip? Include a note with your full name, order number, email address and selection(s) from step one.   
  3. Securely package your item(s) using original packaging if possible.   
  4. Select a carrier (USPS, FedEx, UPS, etc.) that provides a tracking number and pay all shipping fees.   
  5. Ship to the following address: Warrior Cats UK Store, Unit 11, The Edge Business Centre, Humber Rd, London NW2 6EW

     

    Damaged or Defective Merchandise

    If your return is the result of an error on our part please email us with images of the defect. If incorrect items or sizes were shipped or merchandise has a manufacturer defect or damage sustained during shipping we will provide a full refund including postage costs. 

    Processing Times

    Returns submitted by mail will be processed within two weeks of delivery to the warehouse. Refunds are issued in the form of payment originally used when your order was placed. Once issued, the refund will typically appear on your billing statement within 7-10 business days.

     

    SIZING CHART

     

    Adult T-Shirt

    S

    M

    L

    XL

    2XL

    3XL

    Chest (Inch)

    34-36

    38-40

    42-44

    46-48

    50-52

    54-56

    Chest (cms)

    86-91

    97-102

    107-112

    117-122

    127-132

    137-142

    Length (Inch/cms)

    28/71

    29/74

    30/77

    31/79

    33/83

    34/85

     

    Adult Hoodie
    S M L XL 2XL  3XL
    Chest to Fit 102cm 112cm 122cm 130cm 138cm    
    146cm
    Garment Length 67cm 70cm 73cm 76cm 79cm 82cm
    Sleeve Length 59cm 61cm 62cm 64cm 65cm 67cm

     

    Adult Sweatshirt S M L XL 2XL
    Chest to Fit 104cm 112cm 120cm 128cm 136cm
    Body Length 69cm 72cm 75cm 78cm 81cm
    Sleeve Length 67cm 69cm 70cm 72cm 73cm

    Youth T-Shirt XS S M L XL
    Length 45cm 49cm 54cm 58cm
    63cm
    Chest 66cm 72cm 78cm 84cm
    90cm
    Fits Ages 3-4 5-6 7-8 9-10
    11-12

     

    Youth Hoodie XS S M L XL
    Chest 80cm 86cm 90cm 96cm 100cm
    Length 43cm 53cm 57cm 61cm 65cm
    Fits Ages 3-4 5-6 7-8 9-10 11-12