To receive your gifts in time for Christmas, place your order by 4th December (outside Europe), 8th (to Europe), ​12th (to UK)​​.

FAQs

Please see below our most frequently asked questions. If you still can't find the answer you're looking for, email us at  warriorcatsuk@eventmerch.com

SHIPPING AND DELIVERY

We ship Worldwide. 

Unfortunately we do not ship to PO box or army post addresses.

UK delivery is typically via Royal Mail 1st class post, 1-2 days.

International delivery is based on weight, Delivery time is between 5-14 days.

If you have not received your parcel within the estimated time frame please email us at warriorcatsuk@eventmerch.com

Please note, duties and taxes may be applicable to any orders outside of the EU.

REFUNDS AND EXCHANGES

You have 28 days from receipt of goods to notify us if you wish to exchange an item or simply return it for a full refund, less the original delivery charge. 

To return an item, please attach the returns slip enclosed with your purchase and attach to the outer packaging. Simply return your parcel to the post office making sure to get a proof of postage.

If apparel, the item cannot be worn or washed. A damaged or defective item can only be replaced for the same item. Another item cannot be substituted in place of a damaged or defective item.

Please note that due to health and safety, jewellery is non-refundable unless damaged on delivery. 

A return or exchange time will be dependant on the country you are sending it from. For the UK we estimate one week, for Europe and the USA two weeks.

If your product is faulty please send your product back along side the returns form stating the product is faulty.

All online orders will need to be sent back to our warehouse.

ORDERS

We currently offer pre orders on selected products only. Sign up to our newsletter to be kept up to date with new products and pre orders.

Please note that if you order other products alongside your pre order, the order will be shipped to you as a whole once the pre ordered product is available.

If the product you wish to purchase is out of stock, please click on the 'Email Me When Back in Stock' button to be kept up to date when available again.

Unfortunately you cannot add items to your order once you have checked out.

We may be able to cancel your order if it has not already been sent out. If you would like to cancel your order please send us an email at 

warriorcatsuk@eventmerch.com

or call us on 00442082081166 between 10am-4pm.

Please note we cannot cancel your order if it has already been sent.

PROMOTIONAL CODES AND VOUCHERS

Currently we do not sell gift vouchers, however this is something we are working on.

At the checkout, above your subtotal is a box in which you can enter any discount codes.

If you entered the promotional code and it did not apply it to the total please double check that you have the correct code or that it has not already expired. If checked and the code is still not working, please contact us on warriorcatsuk@eventmerch.com

SIZING CHART

 

Adult T-Shirt

S

M

L

XL

2XL

3XL

Chest (Inch)

34-36

38-40

42-44

46-48

50-52

54-56

Chest (cms)

86-91

97-102

107-112

117-122

127-132

137-142

Length (Inch/cms)

28/71

29/74

30/77

31/79

33/83

34/85

 

Adult Hoodie
S M L XL 2XL  3XL
Chest to Fit 102cm 112cm 122cm 130cm 138cm    
146cm
Garment Length 67cm 70cm 73cm 76cm 79cm 82cm
Sleeve Length 59cm 61cm 62cm 64cm 65cm 67cm

 

Adult Sweatshirt S M L XL 2XL
Chest to Fit 104cm 112cm 120cm 128cm 136cm
Body Length 69cm 72cm 75cm 78cm 81cm
Sleeve Length 67cm 69cm 70cm 72cm 73cm

Youth T-Shirt XS S M L XL
Length 45cm 49cm 54cm 58cm
63cm
Chest 66cm 72cm 78cm 84cm
90cm
Fits Ages 3-4 5-6 7-8 9-10
11-12

 

Youth Hoodie XS S M L XL
Chest 80cm 86cm 90cm 96cm 100cm
Length 43cm 53cm 57cm 61cm 65cm
Fits Ages 3-4 5-6 7-8 9-10 11-12